Embracing supply chain digitalization and unphysicalization to enhance supply chain performance: a conceptual framework

Purpose The paper presents a research methodology that could be used to carry out systematic literature review on the current state of art technological development in field digitalization and unphysicalization supply chains (SCs). A three-dimensional conceptual framework focusing relationship between Digital Technologies (DTs), business processes SC performance is presented. study identifies emerging practices areas management positively affected by implementation DTs. With this mind, have high probability considered future best practices. Design/methodology/approach was conducted DTs management. aims algorithmically objectively standardize information incorporated into thousands scientific documents. Selected papers were analyzed investigate recent unphysicalization. total 87 selected subsequently grouped 11 macro-categories. 17 linked are taken account different impacts From set 1,585 papers, 5,060 collected singularly summarized combining DT, process impact performance. Findings unique analytical perspective provided represents an important evolution when trying organize widely most highlighted described. graphically represented allow for emergence combinations These suggest promising Additional findings identify define contexts which Big Data contributes Originality/value offering progress through systemize as well detect potential under framework. provides structured proposal directions, assuming five gaps basis prescriptions, agenda theory development. Moreover, managerial issues concerning management, referred data efficiency productivity processes, market performance, risk SC.